What Are the Fees for Changing a Flight with Avelo Airlines?
Life’s unpredictable, and sometimes your travel plans need to shift—whether it’s a last-minute work meeting or a change of heart about that beach getaway. Avelo Airlines, the ultra-low-cost carrier that’s been soaring since 2021, makes flight changes possible, but new fees introduced in 2025 mean you’ll want to know the costs upfront. From tweaking a trip from Hartford to San Juan to rescheduling a quick hop to Orlando, this guide covers Avelo’s change fees, how to navigate them, and tips to save money. Let’s dive into the details, with insights from travelers and answers to common questions, so you can adjust your plans with confidence.
Why Understanding Avelo’s Change Fees Matters
Avelo Airlines is known for budget-friendly fares and nonstop flights to over 50 destinations, often from smaller airports like Tweed-New Haven, CT, or Burbank, CA. Their new change fee policy, effective March 7, 2025, has shifted from their original no-fee model, sparking chatter on Reddit about added costs. Knowing these fees helps you budget for flexibility and avoid surprises.
If you’re unsure about your options, Avelo’s Customer Support Center at
(844) 734-0813 can clarify the process. Be ready for a potential $25 phone fee unless you prove a website issue. Let’s break down the fees and how they work.
Avelo’s 2025 Flight Change Fee Structure
Avelo’s updated policy allows flight changes up to 15 minutes before departure, but fees now apply unless you’ve purchased AveloFlex, a $5 add-on per person per segment that waives change fees. Without AveloFlex, fees are a percentage of your total fare (base fare plus add-ons like bags or seats), as outlined on their website
aveloair.com. The fees vary based on how close you are to departure.
Here’s the breakdown:
- 7+ days before departure: 25% of total fare.
- 3–7 days before departure: 50% of total fare.
- Within 3 days of departure: 75% of total fare.
For example, if your flight and add-ons total $200, changing three days out costs $100 (50% fee). You’ll also pay any fare difference if the new flight is pricier, or receive Avelo Travel Funds if it’s cheaper, valid for one year.
AveloFlex: The Fee-Free Option
AveloFlex, introduced in 2025, costs $5 per person per segment and allows one fee-free change or cancellation per flight. It must be purchased during initial booking and covers all travelers in the reservation. For a round-trip with two travelers, that’s $20 total ($5 x 2 people x 2 segments), a small price compared to potential change fees.
Without AveloFlex, you’re stuck with the percentage-based fees, which can sting for last-minute changes. AveloFlex is a game-changer for flexible travelers, as noted by The Points Guy, especially on routes with limited schedules. Check its availability when booking online.
Additional Fees for Phone Changes
Changing your flight online at
aveloair.com or via the Avelo app avoids extra charges, but calling the Customer Support Center at (844) 734-0813 incurs a $25 processing fee per seated traveler. This applies to all phone changes, even with AveloFlex, unless you can prove a website or app malfunction. Reddit users suggest documenting errors with screenshots to request a fee waiver.
For complex changes, like group bookings or special assistance, calling may be necessary. Have your confirmation number ready to streamline the process. Always try online first to save money.
How to Change Your Avelo Flight
Here’s a step-by-step guide to changing your Avelo flight, based on their website and traveler feedback.
Step 1: Access Your Booking
Log in to
aveloair.com or the Avelo app and go to “Manage Trips.” Enter your confirmation number, first name, and last name. Ensure changes are made at least 15 minutes before departure to avoid losing your ticket value.
Step 2: Select Change Flight
Click “Change Flight” and choose new dates or destinations. Avelo’s limited schedules—some routes fly only twice weekly—may restrict options, so flexibility helps. X users report website glitches, so use Google Chrome if issues arise.
Step 3: Review Costs
Select your new flight and review the total cost, including change fees (25–75% without AveloFlex) and any fare difference. If the new flight is cheaper, you’ll get Avelo Travel Funds, valid for one year. Confirm all details before proceeding.
Step 4: Complete the Change
Pay any fees or fare differences using Visa or Mastercard. You’ll receive a confirmation email with your updated itinerary. Double-check traveler details, especially for international flights requiring passports.
Tips to Minimize Change Fees
Avelo’s fees can add up, but smart planning keeps costs low. Purchase AveloFlex at booking if you expect changes, as it’s cheaper than percentage-based fees. Book online to avoid the $25 phone fee, and use promo codes like UP40 ($40 off round-trips, valid 10/1/25–2/9/26) to offset costs.
Change flights early (7+ days out) to pay the lowest 25% fee if you don’t have AveloFlex. Monitor Avelo’s website for schedule updates, as limited routes can sell out fast. For families, kids 14 and under are seated with an adult for free, even after changes.
Challenges When Changing Flights
Avelo’s small fleet and infrequent schedules can limit rebooking options, especially on routes like Wilmington to Fort Myers. Some Reddit users note frustration with sold-out flights or long phone wait times. Website issues, reported on X, may force you to call, triggering the $25 fee.
Missing the 15-minute cutoff forfeits your ticket value, with no guaranteed rebooking, though some supervisors may allow it for a fare difference. International changes require updated passport and visa details, so verify requirements early. Contact Avelo at
(844) 734-0813 if you hit roadblocks.
Frequently Asked Questions (FAQs) About Avelo’s Flight Change Fees
Based on Reddit, Quora, and travel forums, here are answers to common questions about Avelo’s flight change fees.
Q: Can I change my Avelo flight for free?
A: With AveloFlex ($5 per person per segment), you can change once without fees; otherwise, fees are 25–75% of your total fare. Changes within 24 hours of booking (for flights 7+ days out) are refundable to the original payment method. Book online to avoid the $25 phone fee.
Q: What are Avelo’s change fees without AveloFlex?
A: Fees are 25% of your total fare (base fare plus add-ons) 7+ days out, 50% for 3–7 days, and 75% within 3 days. For a $150 fare, that’s $37.50–$112.50. Fare differences may also apply.
Q: Does the $25 phone fee apply to all changes?
A: Yes, changes made via
(844) 734-0813 incur a $25 fee per traveler unless you prove a website issue with screenshots. Try online first to avoid this cost. AveloFlex doesn’t waive the phone fee.
Q: What if my new flight is cheaper?
A: If the new flight costs less, you’ll receive Avelo Travel Funds for the difference, valid for one year. These funds are non-transferable and tied to the original traveler. Check your balance in “Manage Trips.”
Q: Can I change an international Avelo flight?
A: Yes, international flights can be changed up to 15 minutes before departure with the same fee structure (25–75% or free with AveloFlex). Update passport and visa details as needed. Check requirements on
iatatravelcentre.com.
Q: What happens if I miss my flight?
A: Missing a flight forfeits your ticket value, with no automatic rebooking. Some supervisors may rebook for a fare difference, but it’s not guaranteed. Arrive early to avoid issues.
