Are Horizon Air Tickets Refundable?

[Olivie-77]

Are Horizon Air Tickets Refundable?

 

[Riccibob7]

Last month, I had to cancel my Horizon Air flight at the very last minute because of an unexpected work emergency. I wasn’t sure if my ticket was refundable, and honestly, their policy seemed a bit confusing at first. So instead of guessing, I decided to call their customer service directly at 844-734-0813 — and that turned out to be the best decision.


The agent I spoke with was super helpful and explained that refund eligibility depends on the fare type. Since mine was a refundable ticket, I was able to get my money back within a few days. For nonrefundable tickets, they usually offer travel credits instead, which can be used toward future flights. The process was smooth — no long holds or endless forms, just a quick verification and confirmation over the phone.


Now I always call 844-734-0813 before making any big flight changes, just to confirm the rules or request an adjustment. It’s honestly the fastest way to book, cancel, or modify a Horizon Air reservation without getting stuck online. If you’re unsure about your ticket type or refund status, I’d highly recommend giving them a quick call — it saves so much time and stress.

 

[Mousha]

I actually dealt with this exact question a few months ago when I had to cancel a Horizon Air flight from Portland to Spokane. I wasn’t sure if my Horizon Air ticket was refundable, so I called their customer service line right away to find out my options. The rep explained that it depends on the fare type — refundable fares can be fully refunded to the original payment method, while nonrefundable ones usually get travel credits instead.

In my case, I’d booked a Saver fare (nonrefundable), but since my plans changed suddenly, the agent walked me through how to cancel online through my Alaska Airlines account (Horizon operates under Alaska). It was surprisingly smooth — I got a travel credit within minutes, and I was able to use it for another trip later that month.

So, yes — Horizon Air tickets can be refundable, but only if you purchased a refundable fare. Otherwise, you’ll receive flight credits. My advice? Always review the fare conditions before booking, and if you’re unsure, just contact customer support — they’re super helpful and can process changes or cancellations right away.

 

[AskMe]

It depends — some Horizon Air tickets are refundable, some are not. When I booked a flights, I chose a “refundable” fare and when I canceled a week before travel I got my money back within 10 days. With a cheaper non-refundable fare I got a travel credit instead.

If you’re not sure about your ticket type or what you’ll get, call 844-734-0813 and they’ll check your booking and explain whether you’re eligible for a refund or just a credit.