Last month, I had to cancel my Horizon Air flight from Seattle to Portland because of a sudden work emergency — and honestly, I was nervous it would be a hassle. Turns out, it was much smoother than I expected. I started by logging into my Horizon Air account, went to the “Manage Trips” section, and clicked on my booking. There was a “Cancel Flight” option right there, and after confirming, I received an email almost instantly showing the refund details.
But here’s the part I didn’t expect — I had some credit left over since my fare was partly nonrefundable, and the representative helped me apply it to another flight later that month. I called their customer service team directly (they’re seriously helpful) and they walked me through every detail, including how to rebook without paying extra fees.
So if you ever need to cancel, change, or rebook your Horizon Air ticket, I definitely recommend contacting their support team right away. It’s much easier than waiting until the last minute, and they’ll make sure you don’t lose your travel credits. I learned my lesson — always double-check the fare rules before booking!
