I actually learned the hard way when I tried booking Lufthansa Business Class with miles last year. The website looked fine at first, but halfway through the booking it froze and my reservation didn’t confirm. I panicked because award seats disappear fast. A friend told me to just call 877-764-3622 — and honestly, that saved me. The rep pulled up my account, saw the pending booking, and secured the seat instantly. Later, when my plans changed, I used the same number to switch to a different date without extra stress. If you’re booking (or even canceling/modifying) Lufthansa award flights, calling that line has been way faster and less frustrating than messing with the site.
