How Do I Use Avelo Travel Funds After Cancellation with Avelo Airlines?
So, you’ve canceled a flight with Avelo Airlines, and now you’re staring at an email with an Avelo Travel Funds (ATF) code. What’s next? Don’t worry—I’m here to guide you through using those funds for your next adventure with Avelo, making the process as smooth as a clear-sky flight. Whether you’re a frequent flyer or a first-time Avelo traveler, this article will break down how to redeem your travel funds, share tips to avoid pitfalls, and answer common questions from travelers like you.
Avelo Airlines, an ultra-low-cost carrier based in Houston, Texas, is all about affordable travel to over 50 destinations. Their cancellation policy often results in travel funds instead of cash refunds, which can feel tricky if you’re not sure how to use them. With a little know-how, you can turn those funds into your next getaway. For extra help, Avelo’s Customer Support Center at
(844) 734-0813 is ready to assist.
What Are Avelo Travel Funds?
Avelo Travel Funds are credits issued when you cancel a non-refundable Avelo flight. They’re tied to the traveler’s name, non-transferable, and valid for one year from issuance. These funds include the ticket price plus any taxes or fees, like baggage costs, making them a flexible option for future travel.
You’ll receive a six-character ATF code via email after cancellation. If you don’t see it, check your spam folder or log into your Avelo account to find it. Knowing the basics of these funds is the first step to using them effectively.
Step-by-Step Guide to Using Avelo Travel Funds
Step 1: Sign Into Your Avelo Account
To use your Avelo Travel Funds, start by signing into your account on aveloair.com or the Avelo mobile app with the email linked to your ATF. This ensures your funds are accessible during booking. If you’re having trouble logging in, call
(844) 734-0813 for support.
Creating an account is quick if you don’t have one. Just use the same email you booked with to link your funds automatically. This step is crucial to avoid hiccups later.
Step 2: Start Booking Your New Flight
Head to aveloair.com and select your new flight, seats, and any extras like baggage. Pause at the “Traveler Details” page—if you see a “Don’t forget to sign in!” prompt, double-check you’re logged in. This ensures your ATF is ready to apply.
Choose your destination wisely, as Avelo flies to smaller, convenient airports like Tweed-New Haven (HVN) or Wilmington, NC (ILM). A Reddit user noted Avelo’s limited flight schedules—some routes only operate a few times a week—so plan accordingly.
Step 3: Apply Your Avelo Travel Funds
On the “Complete Purchase” page, look for the “Have a promo code or Avelo Travel Funds?” section. Enter your six-character ATF code and the amount you want to use, then click “Apply.” Avelo automatically prioritizes funds expiring soon if you have multiple ATFs.
If your funds don’t cover the full cost, you’ll need to pay the difference with a credit or debit card. If the new flight is cheaper, the remaining balance stays in your ATF for future use.
Step 4: Confirm and Book
After applying your funds, double-check the payment details and submit. You’ll land on a confirmation page, and your new flight is booked! Save the confirmation email, as it’s separate from your ATF code.
If you run into issues, like an invalid ATF code, Avelo’s support team at
(844) 734-0813 can troubleshoot. A Quora post mentioned a traveler struggling with an ATF code, and a quick call resolved it.
Tips for Maximizing Your Avelo Travel Funds
Always check the expiration date of your ATF—most expire one year from issuance. A Reddit user shared frustration after missing their funds’ expiration by a day, with customer service unable to help. Set a calendar reminder to avoid this.
Book early to snag Avelo’s lowest fares, as prices can jump, especially on limited routes. If your plans are flexible, consider AveloFlex, which offers penalty-free changes and full ATF credits (minus the fee) for cancellations.
If you’re rebooking a cheaper flight, apply your ATF to cover the cost, and the remaining balance stays valid. A former Avelo call center rep on Reddit explained that this strategy works well for deal-hunters.
Common Pitfalls to Avoid
Don’t assume your ATF is the same as your booking confirmation number—they’re different. The ATF is your credit code, not the reservation ID. Check your cancellation email for the correct six-character code.
Avoid booking through third-party sites, as they may charge extra fees or complicate ATF use. Stick to aveloair.com or the Avelo app for seamless transactions. A Reddit thread warned about third-party booking issues, which Avelo doesn’t cover.
If you miss your flight, your ATF may be forfeited, as Avelo doesn’t automatically roll over funds for no-shows. Contact customer support immediately to explore options, though success isn’t guaranteed.
FAQs About Using Avelo Travel Funds
Q: How do I find my Avelo Travel Funds code?
Your ATF code is emailed after cancellation. If you can’t find it, log into your Avelo account or check the “Manage Trips” section on aveloair.com. For help, call (844) 734-0813.
Q: Can I use Avelo Travel Funds for someone else’s ticket?
No, ATFs are non-transferable and tied to the original traveler’s name. You’ll need to book for the same person listed on the funds.
Q: What happens if my ATF doesn’t cover the new flight?
Pay the difference with a credit or debit card. The “Complete Purchase” page will show the remaining balance after applying your ATF.
Q: Can I combine multiple ATF codes?
Yes, Avelo automatically applies funds starting with the earliest expiring ATF. If you’re unsure how much you have, check your account or contact support.
Q: What if my Avelo Travel Funds expire?
Expired funds are typically lost, though some Reddit users suggest calling customer service to plead your case. Results vary, so use your funds promptly.
Why Avelo Travel Funds Are Worth Using
Avelo’s low fares and reliable service—boasting a 0.24% cancellation rate—make their travel funds a great way to keep traveling affordably. While they’re not cash, ATFs give you flexibility to explore new destinations, like a sunny escape to Tampa or a quick trip to Raleigh-Durham. The key is planning within the one-year window.
Smaller airports and no-frills service keep costs down, but Avelo’s limited schedules mean you need to be strategic. A travel blogger noted that Avelo’s value shines for short, budget-friendly trips, especially if you pack light.
