How do I change my flight with Avelo Airlines?

How Do I Change My Flight with Avelo Airlines?​


Life throws curveballs, and sometimes your travel plans need a quick pivot. Avelo Airlines, the ultra-low-cost carrier that’s been making waves since 2021, offers a straightforward way to change flights, but new policies in 2025 have added some twists to the process. Whether you’re swapping a trip from Hartford to Cancun or Raleigh to Orlando, this guide walks you through how to change your Avelo flight, avoid fees, and keep your travel budget intact. Let’s dive into the steps, tips from real travelers, and answers to common questions to make your flight change a breeze.


Why Change a Flight with Avelo Airlines?​


Avelo’s focus on smaller airports, like Tweed-New Haven, CT, or Burbank, CA, means affordable fares and less hassle, but their limited schedules—sometimes only a few flights a week—can complicate changes. Knowing how to adjust your itinerary is key, especially with Avelo’s new fee structure effective March 7, 2025. Flexibility is still possible, but it requires planning to avoid unexpected costs.


If you’re unsure about the process, Avelo’s Customer Support Center at (844) 734-0813 can guide you through your options. Be prepared for potential fees when calling, unless you can prove a website issue. Let’s explore how to change your flight and what to expect.


Avelo’s Flight Change Policy in 2025​


Avelo’s updated policy allows flight changes up to 15 minutes before departure, but fees now apply unless you’ve purchased AveloFlex, a $5 add-on per person per segment that waives change fees. Without AveloFlex, change fees are a percentage of your total fare (base fare plus add-ons like bags or seats), ranging from 25–75% depending on how close to departure you make the change. If the new flight costs more, you’ll pay the fare difference; if it’s cheaper, you’ll receive Avelo Travel Funds, valid for one year.


Changes made online at aveloair.com are free of additional processing fees, but phone changes incur a $25 fee per traveler unless the website malfunctions. Document any website issues with screenshots to request a fee waiver. Always check your fare type and AveloFlex status before making changes.


Steps to Change Your Avelo Airlines Flight​


Here’s how to change your flight with Avelo, based on their website and traveler experiences from forums like Reddit.


Step 1: Access Your Reservation​


Log in to aveloair.com or the Avelo app and go to “Manage Trips.” Enter your confirmation number, first name, and last name to view your itinerary. Ensure you’re making changes at least 15 minutes before departure to avoid forfeiture.


Step 2: Select Change Flight​


Click the “Change Flight” button at the top of your reservation. Choose new flight dates and click “Find Flights” to see available options. Some X users report white screens or app glitches, so try Google Chrome or a desktop browser if issues arise.


Step 3: Choose Your New Flight​


Select your new flight from the available options. Review the fare difference, as you’ll pay extra if the new flight is pricier or receive Travel Funds if it’s cheaper. Confirm the total cost, including any change fees (25–75% without AveloFlex).


Step 4: Pay and Confirm​


Enter payment details for any fare differences or fees, using Visa or Mastercard, Avelo’s only accepted methods online. Apply promo codes like UP40 ($40 off round-trip bookings, valid 10/1/25–2/9/26) if applicable. You’ll land on a confirmation page with your updated itinerary.


Step 5: Check In for the New Flight​


Online check-in opens 24 hours before departure, requiring you to confirm traveler details. Arrive at the airport 90 minutes early for domestic flights or three hours for international ones to account for security and boarding. Share the new confirmation with all travelers.


Understanding AveloFlex and Change Fees​


AveloFlex, introduced in 2025, costs $5 per person per segment and allows one fee-free change or cancellation per flight. It must be purchased during initial booking and applies to all travelers in the reservation. Without AveloFlex, change fees are:


  • 7+ days before departure: 25% of total fare.
  • 3–7 days before departure: 50% of total fare.
  • Within 3 days of departure: 75% of total fare.

For example, if you paid $100 for a flight and $50 for add-ons, a change three days out without AveloFlex costs $112.50 (75% of $150). Call (844) 734-0813 if you need to confirm AveloFlex eligibility or dispute fees due to website errors.


Tips for Changing Your Avelo Flight​


Changing your flight with Avelo is easier with some insider tips. Book with AveloFlex if you expect changes, as the $5 cost is often less than potential fees. Use the website or app to avoid the $25 phone processing fee, and try Chrome if you encounter glitches, as suggested by Reddit users.


Check flight availability early, as Avelo’s limited schedules mean fewer options for rebooking. Pre-pay for add-ons like bags ($35-$60) or seats ($11+) to save compared to airport prices. If traveling with kids 14 and under, Avelo ensures family seating at no cost.


Challenges When Changing Flights​


Avelo’s small fleet and infrequent schedules can limit rebooking options, especially on routes like Wilmington, NC to Savannah, which may only fly twice weekly. Website or app issues, reported on X, can force travelers to call, triggering the $25 fee. Document errors to argue for a fee waiver.


Missed flights result in forfeited funds, with no automatic rebooking, though some supervisors may allow rebooking for a fare difference. International flights require extra planning due to stricter check-in times (60 minutes before departure). Always confirm your new flight’s details to avoid surprises.


Frequently Asked Questions (FAQs) About Changing Avelo Flights​


Drawing from Reddit, Quora, and travel forums, here are answers to common questions about changing flights with Avelo Airlines.


Q: Can I change my Avelo flight for free?
A: With AveloFlex ($5 per person per segment), you can change once without fees; otherwise, fees are 25–75% of your total fare. Changes within 24 hours of booking (if 7+ days before departure) are refundable to the original payment method. Book online to avoid the $25 phone fee.


Q: What if the new flight costs less?
A: If the new flight is cheaper, you’ll receive Avelo Travel Funds for the difference, valid for one year. These funds are non-transferable and tied to the original traveler. Check your balance in “Manage Trips” on Avelo’s website.


Q: Can I change just one traveler’s flight?
A: You may need to split the reservation to change one traveler’s flight, which can be complex. Contact Avelo at (844) 734-0813 for assistance, but expect a $25 fee per traveler for phone changes. Online changes are simpler for the whole booking.


Q: What if I miss my Avelo flight?
A: Missing a flight forfeits your ticket value, with no automatic rebooking. Some supervisors may rebook you for a fare difference, but it’s not guaranteed. Arrive early—90 minutes for domestic, three hours for international flights.


Q: Can I change an international Avelo flight?
A: Yes, international flights can be changed up to 15 minutes before departure, with the same fee structure (25–75% without AveloFlex). Ensure passport and visa details are updated for the new flight. Check requirements on iatatravelcentre.com.


Q: What if the website doesn’t work for changes?
A: If Avelo’s website or app fails, document the issue with screenshots and call (844) 734-0813 to request a fee waiver for the $25 phone charge. Try using Google Chrome, as some users report better success. Persistence may be needed for fee disputes.


 
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