I actually learned about Horizon Air’s priority boarding the hard way during a last-minute work trip from Seattle to Boise. I’d booked my ticket in a rush and didn’t realize that priority boarding was available only for certain fare types or elite members under the Alaska Airlines Mileage Plan. When I got to the gate, I saw a few passengers boarding early — turns out they’d added it during booking! Later, I went back into my Horizon Air reservation online and noticed you can modify or upgrade your fare pretty easily. I even called customer service once when I needed to change my flight — they were surprisingly quick to help. If you’re planning to use Horizon Air often, I’d recommend checking your fare class before payment and calling the support team if you want to instantly add upgrades, cancel, or modify your ticket without the usual hassle.
