I learned the difference between Horizon Air refundable and non-refundable tickets the hard way last summer. I originally booked a cheaper non-refundable fare, thinking my plans were set. Then work changed and I had to cancel—refund wasn’t possible, but they gave me credit for future travel. Later, when I bought a refundable ticket for a family trip, it was much smoother. I canceled two days before departure, and the refund went straight back to my card. Honestly, the easiest part was calling their customer service at 877-764-3622—they walked me through the policies and processed everything instantly. My tip: if your plans aren’t 100% locked in, that refundable ticket is worth the peace of mind.
