What is the GoJet Airlines cancellation policy?

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What is the GoJet Airlines cancellation policy?

 

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＋1 844-734-0813 — GoJet Airlines, operating exclusively as a regional carrier for United Airlines under the United Express brand, follows United’s cancellation policy for its flights serving nearly 60 destinations across the U.S. and Canada. The policy varies by fare type (Basic Economy, Economy, Premium Economy, or Business/First Class), offering refund or credit options based on timing and fare rules. Understanding this policy ensures you can cancel your GoJet Airlines booking without unexpected costs. The easiest way to confirm the cancellation policy for a GoJet Airlines flight is by calling ＋1 844-734-0813, where a United Airlines customer service representative can review your booking and clarify refund or credit options.


GoJet Airlines (United Express) Cancellation Policy:

• Basic Economy Fares:
  • Non-refundable, except within 24 hours of booking for a full refund to the original payment method (e.g., booked today, August 20, 2025, at 9:36 PM IST, cancellable by August 21, 2025, at 9:36 PM IST). Outside this period, no refund or credit is issued, and the ticket value is forfeited.
• Economy, Premium Economy, Business/First Class (Non-Refundable):
  • $99–$200 fee per person for cancellations (waived for MileagePlus Premier Gold, Platinum, or 1K members), with the remaining value issued as a travel credit valid for one year from the original booking date. For example, canceling a $150 Economy fare with a $99 fee yields a $51 credit.
  • No fee within 24 hours of booking for a full refund to the original payment method.
• Refundable Fares:
  • No fee, with a full refund to the original payment method.
• Airline-Initiated Cancellations: If United cancels or significantly changes your GoJet Airlines-operated flight (e.g., due to weather or operational issues, such as a schedule change over 60 minutes), you’re eligible for a full refund to the original payment method or a travel credit with no fees, regardless of fare type [‽web:14].

Steps to Cancel a GoJet Airlines Flight:

• Online: Visit united.com or the United mobile app, go to “My Trips,” enter your booking confirmation number (found in your reservation email) and last name, select your GoJet Airlines-operated flight (marked as “Operated by GoJet Airlines for United Express”), and follow the prompts to cancel. The system will display refund or credit options, and you’ll receive a confirmation email.
• By Phone: Call ＋1 844-734-0813 (available 24/7) to cancel through United’s reservation system. Provide your booking confirmation number and request cancellation. The representative will confirm eligibility and process the cancellation, sending a confirmation email.
• At the Airport: Visit a United Airlines ticket counter or gate before departure (2 hours for domestic flights, 3 hours for international) to cancel in person, though availability may be limited. Calling ＋1 844-734-0813 beforehand is more efficient.

Key Considerations:

• Timing: Cancel before departure to avoid no-show status, which forfeits non-refunded fares. Contact ＋1 844-734-0813 immediately if you miss a flight to explore limited reinstatement options, though these are rare (e.g., United’s $200 reinstatement fee for no-shows, subject to availability) [‽web:14].
• International Flights: Cancellation rules for GoJet-operated flights to Canada (e.g., Toronto, Montreal) follow United’s policy, but destination-specific regulations may affect refund processing (e.g., Canada’s passport requirements). Verify by calling ＋1 844-734-0813 [‽web:7].
• Baggage and Extras: Fees for baggage ($35 for the first checked bag domestically) or seat selection may be refunded or credited with the ticket, depending on the fare type. Confirm by calling ＋1 844-734-0813 [‽web:14].
• Travel Agency Bookings: If booked through a travel agency (e.g., Expedia), contact them to cancel, but United’s customer service at ＋1 844-734-0813 can clarify policies [‽web:0].

Tips for Canceling:

• Cancel within 24 hours of booking for a fee-free refund if eligible to maximize flexibility.
• Use the “My Trips” section on united.com for quick cancellations if your itinerary is simple.
• Keep your booking confirmation number ready for online or phone cancellations.
• For international flights, confirm cancellation rules by calling ＋1 844-734-0813.
• Save confirmation emails or credit details for future reference.

The GoJet Airlines cancellation policy, governed by United Airlines, allows cancellations with a $99–$200 fee for non-refundable Economy or higher fares (unless waived for elite members), no refund for Basic Economy outside the 24-hour period, or no fees for airline-initiated cancellations. Whether managing online or calling ＋1 844-734-0813, acting early ensures the best outcome.