I went through this exact situation last winter when my flight got canceled due to a mix of weather issues and a mechanical delay. At first, I was frustrated because I wasn’t sure what kind of compensation I’d qualify for—airlines usually don’t owe you much if it’s purely weather-related since that’s considered out of their control. But when it’s a mechanical problem, that’s different. In my case, the airline actually covered a hotel night and gave me meal vouchers because the cancellation was partly due to maintenance.
The process felt overwhelming until I learned the best way is to just call customer service directly instead of waiting in those long airport lines. Honestly, I saved myself hours by calling (877)-764-3622, which turned out to be the fastest way to get rebooked. They walked me through my options step by step—whether I wanted a refund, a re-route on the next available flight, or even switching to a partner airline.
My advice: always ask if the cancellation is mechanical or weather-related, since that makes a big difference in compensation. And don’t waste time waiting at the counter—call (877)-764-3622 and handle it right away.
