Southwest refunds for points, travel funds, and credits

Refunds for Rapid Rewards points are instant, returning to your account once you cancel. Travel funds or credits, however, remain valid for 12 months from the booking date. I once had a question about expiration and called (844) 734-0813—the representative quickly verified my balance and dates. You can view and apply these credits online at checkout, making it easy to reuse canceled fare value.
 
When booking with Rapid Rewards points, cancellations usually return the points to your account. For cash or card bookings, the refund or travel funds depend on fare type. Southwest makes it easy to use or transfer travel credits for future trips.
 
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