If you’ve ever found yourself torn between booking a flight with
United Airlines or
American Airlines, you’re not alone. Both are legacy U.S. carriers with massive global networks, extensive loyalty programs, and millions of frequent flyers.
So, which airline is
actually better in 2025 — United or American? The truth is, it depends on what kind of traveler you are. In this guide, we’ll break down everything from ticket prices and cabin comfort to lounges and loyalty perks, helping you make an informed choice for your next trip.
And if you’d like to check real-time fares or upgrade options for either airline, you can
call (877-297-0699) to compare today’s best deals directly with United or American flight agents.
United vs American: Quick Overview
Category | United Airlines | American Airlines |
---|
Headquarters | Chicago, IL | Fort Worth, TX |
Main Hubs | Newark, Houston, Chicago, SFO, Denver | Dallas, Miami, Charlotte, Phoenix, Philadelphia |
Alliance | Star Alliance | Oneworld |
Frequent Flyer Program | MileagePlus | AAdvantage |
Premium Class | Polaris Business Class | Flagship Business & First |
Both carriers operate extensive domestic and international networks, but they differ in experience, pricing, and loyalty offerings.
Pricing & Fare Value — Who’s Cheaper?
When it comes to fares,
American Airlines usually has the edge for
domestic routes, while
United Airlines tends to be more competitive on
international flights.
- Data insight: According to Google Flights 2024, United fares averaged 6% lower on long-haul routes to Europe and Asia.
- American’s Basic Economy fares are slightly cheaper but come with tighter restrictions.
- Both airlines offer dynamic pricing, meaning fares can change daily based on demand.
Verdict: For local U.S. travel, American often wins on price. For international routes, United offers better global coverage and value.
Comfort & Cabin Experience
Economy Class
- Seats: American offers a slightly roomier seat pitch (31”) vs United (30–31”).
- Entertainment: United includes seatback screens on most newer aircraft, while American relies on personal device streaming.
- Wi-Fi: United’s high-speed internet is more reliable but costs a bit more.
Premium & Business Class
- United Polaris: Features fully lie-flat suites with privacy dividers, gourmet dining, and Saks Fifth Avenue bedding.
- American Flagship Business/First: Offers solid service and lounge access but lacks privacy doors on most aircraft.
Pro Tip: If you’re flying long-haul, United Polaris wins for comfort and design; for short-haul domestic routes, both are nearly identical.
Loyalty Programs — MileagePlus vs AAdvantage
United MileagePlus
- Offers flexible dynamic award pricing and no mileage expiration.
- Easier elite qualification for frequent short-haul flyers.
- Access to Star Alliance, giving more international redemption options.
American AAdvantage
- Retains a fixed award chart, making mile value easier to predict.
- Generous credit card bonus offers through Citi and Barclays.
- Oneworld Alliance opens redemptions with Qatar, British Airways, and Qantas.
Verdict: Choose MileagePlus if you fly often internationally; AAdvantage if you want predictable value and strong partner access.
Mid-content CTA:
Want help redeeming miles or comparing loyalty award seats? You can
call (877-297-0699) to speak with a flight support agent who can help you find the best redemption deal.
Lounges & On-the-Ground Experience
United Clubs & Polaris Lounges
- United’s Polaris Lounges are considered among the best in North America — featuring restaurant-style dining, barista coffee, and spa showers.
- United Clubs are improving, with upgraded seating and snacks.
American Admirals & Flagship Lounges
- Admirals Clubs are widely available across U.S. airports, though food offerings are lighter.
- Flagship Lounges (at JFK, MIA, LAX, DFW) offer full meals and premium drinks for business class and elite travelers.
Verdict: United leads for luxury lounge quality; American leads for availability and access frequency.
Reliability & Customer Satisfaction
- On-Time Performance (DOT 2024): American ranked slightly higher at 79% vs United’s 77%.
- Customer Satisfaction (J.D. Power 2024): American scored better in economy; United scored higher in business class.
- Both airlines have improved baggage handling and cancellation rates in the past two years.
Traveler insight:
“I prefer United for long-haul flights — Polaris feels world-class. But for short domestic trips, American’s schedule flexibility wins every time.”
FAQs — United vs American Airlines
- Is United better than American for international travel?
Yes, United’s global network and Star Alliance partners give it an advantage.
- Which has better loyalty rewards?
MileagePlus offers more flexibility; AAdvantage offers better partner value.
- Who has better lounges?
United’s Polaris Lounges outperform American’s Admirals Clubs for luxury.
- Which airline is cheaper overall?
American tends to be cheaper on domestic flights; United fares better internationally.
Conclusion: United or American — It Depends on Your Travel Style
So, which is better —
United Airlines or American Airlines?
If you fly
domestic and care about flexible routes and low fares,
American Airlines might be your pick. But if you’re flying
internationally, value privacy, and want world-class lounges,
United Airlines easily comes out ahead.
For fare comparisons, mileage upgrades, or booking assistance, simply
call (877-297-0699) to get personalized help finding the best deal today.
Because when you know your airline, you don’t just travel — you travel smarter.