Hey there! I’ve actually used Priceline several times to book hotels, and from my experience, it’s totally legit — you just need to know what to expect. The first time I used it was kind of a gamble. I was planning a last-minute weekend trip to Miami and didn’t want to spend a fortune on a hotel near the beach. A friend suggested trying Priceline’s “Express Deals,” where they give you a discounted rate without revealing the exact hotel name until after you book. I was skeptical, but I decided to take the plunge.
To my surprise, it worked out perfectly. I ended up staying at a really nice four-star hotel in South Beach for almost half the price I saw on other booking sites. The check-in process was totally normal — I just gave my confirmation number from Priceline, and the hotel had my reservation ready to go. Everything about the stay matched what was listed in the deal: amenities, location, and even the free breakfast.
Since then, I’ve used Priceline a few more times, including for a trip to Chicago where I had to cancel one night due to a flight delay. I contacted their customer service, expecting a hassle, but the rep was polite and quick to help. They coordinated with the hotel, and I got a refund for the missed night without much back and forth.
I’ve learned that as long as you read the fine print — especially on those non-refundable or “Express” deals — Priceline is completely reliable. It’s become one of my go-to sites when I’m looking for a good hotel deal, especially for spontaneous trips. So yes, it’s definitely legit, and with a little bit of savvy planning, you can snag some amazing stays for a great price.