I looked into booking The Residence on Etihad for a bucket-list trip from Abu Dhabi to London, and it was definitely more complicated than a regular ticket. At first, I tried poking around online, but I couldn’t find a clear option to pay with miles. From what I learned, The Residence usually has to be booked directly with Etihad, either with cash or in some cases by combining a massive amount of miles. I ended up calling 877-764-3622, and the agent explained the cash fares, how miles could offset part of it, and what extra perks came with it. Even though I didn’t end up booking The Residence that time, having someone walk me through it made me feel a lot more confident. If you ever need to instantly book, cancel, or modify an Etihad flight — or even ask about The Residence — that number is the way to go.
