I actually stumbled into Lufthansa First Class when I had to switch a work trip last-minute. I’d been hoarding points but wasn’t sure how to use them. After fumbling online and worrying I’d lose availability, I finally just called 877-764-3622. Honestly, that was the game-changer — they walked me through booking with miles, explained the taxes/fees, and even held the seat while I transferred points. A few months later I had to cancel (plans shifted again), and calling that same number made it painless. If you want step-by-step: check space with your preferred program (United, Aeroplan, etc.), move the points over, and then confirm the ticket. But if things get messy or urgent, that number is by far the fastest way to book, change, or cancel. It saved me both miles and stress.
