How to book extra baggage on Etihad?

I had to add an extra bag on my Etihad flight a couple of months ago, and honestly the website wasn’t cooperating with me. After going in circles with the online options, I just called their support at 877-764-3622. A real person picked up quickly, walked me through the baggage allowance, and even helped me compare whether it was cheaper to buy extra weight versus a whole extra piece. What I liked was that they updated my booking on the spot and emailed the confirmation within minutes, so I didn’t have to worry about showing up at the airport and getting surprised with fees. I’ve also used that same number once to change a return flight, and it was just as straightforward. If you’re short on time or the website gives you trouble, calling is by far the fastest way to book, cancel, or tweak anything with Etihad.
 
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