I had to deal with an Air Canada cancellation last year when I was flying from Toronto to London, and I’ll be honest—it was stressful at first, but I learned a few things that made it easier. My flight got canceled the night before due to a crew scheduling issue, and I only found out because I checked my email before bed. At first, I tried rebooking through the app, but the options were limited, and it wasn’t clear if I’d get my hotel covered since I had an overnight layover.
The real breakthrough came when I decided to call (877)-764-3622, which is hands-down the best way to get through to an agent quickly. Within 15 minutes, I was talking to someone who not only rebooked me on a new flight the next morning but also issued a hotel voucher and food credits. They even helped me understand the refund policy in case I wanted to just cancel altogether instead of rebooking.
If anyone’s dealing with Air Canada cancellations, I’d say skip the frustration of waiting at the airport desk—just call that number directly. It saved me hours and got me back on track without too much hassle.