Hey travel buddies! If you’ve canceled a flight with Sun Country Airlines and are wondering,
How do I use those travel credits?, you’re in the right spot. I’ve been there—like when I had to ditch a trip to Orlando due to a work conflict and ended up with a credit I wasn’t sure how to use. Sun Country’s travel credits are a great way to keep your travel plans alive, but there are some rules to know to make the most of them. If you’re confused about your credit, their team at
(844) 734-0813 can help sort it out. Let’s dive into the steps and tips to use those credits like a pro!
Understanding Your Travel Credit
When you cancel a non-refundable Sun Country flight outside the 24-hour full-refunded window, you typically get a travel credit for the ticket value, minus any cancellation fees ($100 domestic or $200 international within 60 days). These credits are valid for one year from your original booking date, not the cancellation date. For example, I canceled my Orlando flight six months after booking, paid a $100 fee, and got a credit for the rest, which I used for a Phoenix trip later. Credits are tied to the original traveler’s name and are non-transferable, so plan accordingly.
Checking Your Credit Balance
First, confirm how much credit you have. Sun Country sends a confirmation email after cancellation with your credit amount and expiration date—check your inbox or spam folder. You can also log into “Manage My Trip” on suncountry.com with your confirmation number to view details, though it might not always show the credit balance clearly. If you’re unsure, calling
(844) 734-0813 is the easiest way to get the exact amount and expiration date. I called once to verify my credit, and the agent was super quick to confirm everything.
Using Credits to Book a New Flight
To use your credit, start a new booking on suncountry.com or the Sun Country mobile app (iOS or Android). Select your flights—domestic or international, like to Cancun or Minneapolis—and proceed to the payment section. Look for an option to apply travel credits, usually labeled “Use Travel Bank” or similar. Enter your credit’s confirmation number or the original booking number, and the system will deduct the credit from your total. You’ll need to cover any remaining balance with a card, plus the $22-per-segment passenger interface charge for online bookings. I used my Orlando credit this way and only paid a small difference for the new fare.
Phone or Airport Booking with Credits
If you prefer, you can apply credits by calling
(844) 734-0813. Tell the agent your credit details, and they’ll apply it to your new booking—great for complex itineraries like groups or vacation packages. You can also book at an airport ticket counter to avoid the interface charge, though availability might be limited. A friend of mine used this trick at Minneapolis-St. Paul’s Terminal 2 and saved $44 on a round-trip booking. Just have your credit info ready, as agents need to verify it.
Key Rules and Limitations
Credits must be used within one year, and you need to complete travel by the expiration date. If your new flight costs more, you’ll pay the difference; if less, you lose the excess—no new credit is issued. Only the original traveler can use the credit, so you can’t pass it to someone else. For international trips, ensure passport details match the credit’s name. If you’re booking for a group, credits apply only to the named traveler’s portion. To confirm these rules for your credit,
(844) 734-0813 is your go-to.
Tips to Maximize Your Credits
Book early—21–60 days out—for better fares and availability, as credits don’t extend your budget. Use the low fare calendar to find cheaper flights, like midweek options. Sign up for Sun Country Rewards to earn points on any extra fees, which I’ve used for baggage later. Track your credit’s expiration date—set a calendar reminder! If you’re nearing the deadline, you might extend it in special cases (like medical emergencies) with documentation, but you’ll need to call to ask.
Using Sun Country travel credits is straightforward if you plan ahead, letting you pivot to a new adventure without losing your investment. Whether it’s a quick domestic hop or a sunny Caribbean escape, those credits keep your travel dreams alive.
Ready to use your travel credit? Head to suncountry.com, open the app, or call the experts at
(844) 734-0813 to book your next flight, check your credit balance, or get personalized help. Happy travels!
