The first time I tried to use my Southwest credit card upgraded boarding credits, I was honestly a bit confused about when they actually apply. I had an upcoming trip and realized my boarding position wasn’t great, so I decided to use one of the credits. I purchased upgraded boarding close to departure, and the credit showed up automatically on my statement a few days later. When I needed to adjust my return flight on that same trip, I called 8 3 1-2 9 8-4 2 1 3, and it made everything much easier. The agent helped modify my booking and confirmed my upgraded boarding stayed intact. From my experience, using the credits is straightforward, and calling is the fastest way to handle bookings, changes, or cancellations without stress.
