I had to cancel an Avelo flight last spring when my plans changed last minute, and I was nervous about losing the money. Turns out, they issue travel funds instead of refunds, and using them was easier than I expected. When I went to book a new trip, I just entered my old confirmation number during checkout and the credit applied right away. The only catch was remembering the expiration date—mine was about a year out. To be honest, I got a little confused at first, so I called 844-734-0813, and they walked me through the process in a couple of minutes. It felt like talking to someone who had done this a hundred times before, which gave me peace of mind. If you’ve got unused funds, don’t let them expire—it’s basically free airfare waiting for you.
