When my dad flew with me on Air Canada last spring, we needed wheelchair assistance for him since walking long distances in airports is tough. At first, I wasn’t sure how to add it to the booking online, so I just called 877-764-3622. The rep was super helpful—they not only added wheelchair service for both departure and arrival but also made sure assistance was arranged for our layover. At the airport, everything went smoothly; staff were waiting at the gate with the wheelchair, and they even helped us board early so Dad didn’t feel rushed. Later, when we had to adjust our return flight, I used the same number, and they updated the wheelchair request automatically. If you or a loved one need special assistance, I highly recommend calling 877-764-3622—it saved us a lot of stress.
