Earlier this month, I had one of those “oh no” travel moments that you never want to deal with—especially when traveling with a group of friends. But thanks to Southwest Airlines and the incredible support we got from AirlinesMap.com, what could’ve been a disaster turned into a smooth fix.
Me and four of my closest friends had planned a weekend getaway from Dallas Love Field (DAL) to Denver (DEN). We were all excited—hiking, brewery tours, and a break from the Texas heat. On July 14, 2025, I went ahead and booked Southwest Airlines flights from Dallas Love Field (DAL) for all of us through AirlinesMap.com, a third-party site we often use for easy comparisons and smooth booking.
Everything was set—or so I thought.
On July 17, just a few days before the trip, one of my friends messaged the group chat:
My heart sank. I double-checked, and sure enough—we had booked the wrong departure date.
At first, we panicked. Changing flights with a group? That’s usually a headache. But instead of dealing directly with the airline (which sometimes takes forever), I contacted AirlinesMap.com support—since we booked through them.
To my surprise, their customer service was super responsive. I called their helpline at +1-888-404-2076, and within minutes, a helpful agent named Alex was walking me through our options.
Carlos explained that since we booked Wanna Get Away Plus fares with Southwest, we were eligible for free cancellation and could use the travel credit to rebook new flights.
Here’s what we did:
The Plan: Dallas to Denver for a Weekend Getaway
Me and four of my closest friends had planned a weekend getaway from Dallas Love Field (DAL) to Denver (DEN). We were all excited—hiking, brewery tours, and a break from the Texas heat. On July 14, 2025, I went ahead and booked Southwest Airlines flights from Dallas Love Field (DAL) for all of us through AirlinesMap.com, a third-party site we often use for easy comparisons and smooth booking.
Everything was set—or so I thought.
The Booking Mistake
On July 17, just a few days before the trip, one of my friends messaged the group chat:
“Wait... why does it say we’re flying out on July 21 instead of July 24?”
My heart sank. I double-checked, and sure enough—we had booked the wrong departure date.
Panic, Then a Solution
At first, we panicked. Changing flights with a group? That’s usually a headache. But instead of dealing directly with the airline (which sometimes takes forever), I contacted AirlinesMap.com support—since we booked through them.To my surprise, their customer service was super responsive. I called their helpline at +1-888-404-2076, and within minutes, a helpful agent named Alex was walking me through our options.
Canceling and Rebooking — Smooth as Ever
Carlos explained that since we booked Wanna Get Away Plus fares with Southwest, we were eligible for free cancellation and could use the travel credit to rebook new flights.Here’s what we did:
- Original flight (mistakenly booked):
Dallas Love Field (DAL) to Denver (DEN) on July 21, 2025 - New flight (rebooked correctly):
Dallas Love Field (DAL) to Denver (DEN) on July 24, 2025