I actually ran into this exact issue last year when I booked a Lufthansa flight from Frankfurt to Chicago and accidentally swapped my middle and last names. At first, I panicked because I’d heard that most airlines don’t allow full name changes. When I called Lufthansa’s customer service, they confirmed that minor corrections (like typos or missing letters) can be fixed easily, but complete name changes—like transferring a ticket to someone else—aren’t allowed. They guided me through the process: I just had to submit my passport copy and booking reference, and it was corrected within a few hours. Super smooth!
From my experience, the fastest way to handle these things—whether it’s changing a name, canceling, or modifying flights—is to manage it directly through Lufthansa’s “My Bookings” page or by calling their service line right away. It saves so much time compared to waiting for email responses.