I’ve flown Air Canada quite a few times, and from my experience, they don’t frequently cancel flights without reason—but it does happen occasionally. Last winter, I had a flight from Toronto to Vancouver that got canceled due to a snowstorm. At first, I was frustrated because I had an important meeting scheduled the next morning, but honestly, when you see the weather outside, you realize safety has to come first. Another time, my friend’s flight was canceled because of a staffing shortage, which seems to be more common after the pandemic when airlines were still trying to balance schedules and crew availability.
What really saved me both times was knowing who to call. Instead of waiting endlessly at the airport counter, I phoned (877)-764-3622, and within minutes I had a new flight booked and my connection adjusted. The agent even helped me get a hotel voucher when the cancellation left me overnighting in Toronto. My advice is: don’t stress too much if a cancellation happens. It’s usually due to weather, air traffic control, or staffing issues—nothing personal. And if you want quick solutions, call that number right away—it’s the fastest way to rebook, cancel, or modify your trip.
