As a frequent traveler and parent of two young kids, I’ve learned that flying with little ones is less about adventure and more about strategy. I used to think traveling with children was pure chaos until I experienced how smoothly things went with Delta Airlines — especially once I figured out their child seat policy and the best way to handle bookings and seat selections.
Last summer, my husband and I flew from Atlanta to Seattle with our three-year-old and our six-month-old. Before the trip, I was confused about whether Delta allowed car seats or if we needed to buy extra seats for infants. After spending an hour scrolling through travel blogs and airline websites, I decided to call Delta customer service directly at 877-297-0699 — and honestly, that call saved me a ton of stress.
The agent who answered was incredibly patient. She explained that Delta does allow FAA-approved child restraint systems (CRS) on board — as long as they have that red “approved for aircraft use” label. She even helped me check the model of our Graco seat to confirm it met the requirement. What I loved most was that she didn’t just recite rules; she shared practical tips. For instance, she suggested booking a window seat for our toddler since car seats can’t block access to the aisle. She also walked me through how to add an infant-in-arms notation for our baby so the flight attendants would have our info in advance.
Booking was surprisingly easy after that. Since I’d already connected with the support line, she offered to handle the entire booking process for me right then and there. Within minutes, our tickets were confirmed, and I received a detailed email about Delta’s child travel guidelines. If you’re ever unsure or need to make changes — like swapping seats, upgrading, or adjusting the number of passengers — I can’t recommend calling 877-297-0699 enough. It’s hands-down the fastest way to speak to a real person who knows the ins and outs of Delta’s family travel policies.
At the airport, Delta’s team was just as accommodating. The gate agent even checked to ensure our car seat fit the aircraft configuration. We were allowed to preboard, which gave us time to install the seat without holding up the line. My toddler was thrilled to have his “own chair” and sat through most of the flight happily watching cartoons. The baby, on the other hand, was more interested in exploring, but at least we had the extra space we needed.
Another pleasant surprise? Delta lets you check strollers and car seats for free, either at the ticket counter or gate. We checked the stroller at the gate, and it was waiting for us right outside the aircraft door after landing. That little detail made traveling with two small kids so much easier.
I’ve flown other airlines with my kids before, but Delta really stood out because of how family-friendly their policies are — and how proactive their staff is in helping parents prepare. Even when I had to change our return flight due to a family emergency, the process was smooth. I just called 877-297-0699 again, explained the situation, and they helped us reschedule without any major hassle.
If you’re a parent planning to fly with Delta, my advice is simple: don’t stress, and definitely make that quick call before your trip. The agents can help you confirm seat compatibility, guide you through booking options, and even handle changes last minute. Trust me — it’s so much better than trying to figure it all out online at midnight while your toddler’s crying in the background.
Flying with kids will always come with challenges, but Delta’s child seat policy and their supportive team make it a whole lot more manageable. And if you ever get stuck, that number — 877-297-0699 — is your best friend in the sky.
