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Guest
Need to cancel your Air Canada ticket?
If you’d rather speak to a live agent for quick help, call the Air Canada Help Desk at
Before proceeding, verify the type of fare you purchased:
- Refundable Ticket: You can cancel anytime before departure for a full or partial refund (minus applicable fees).
- Non-Refundable Ticket: Some low-fare tickets can’t be refunded, but you may receive a travel credit for future use.
- Award Ticket: If you used miles, cancellation policies depend on your SKYPASS member status.
Here are key points from the airline’s cancellation and refund rules:
Cancellations made within 24 hours of booking (and at least 7 days before departure) are fully refundable.
After 24 hours, a cancellation fee may apply depending on route and fare class.
If your flight is delayed or canceled by Air Canada, you’re eligible for a full refund or free rebooking.
Infant and child tickets follow the same rules but may have reduced penalties.
You can easily cancel your flight through the Air Canada website or mobile app:
- Visit website
- Click on Manage Booking.
- Enter your reservation number and last name.
- Select the flight you wish to cancel.
- Review the refund details, confirm, and submit.
- A confirmation email will be sent with your cancellation and refund status.
If you face issues online or need to cancel close to departure, it’s best to call the Air Canada Help Desk at
Agents can:
- Cancel your flight instantly.
- Check refund eligibility and applicable fees.
- Assist with rebooking on another date.
- Help you submit refund documentation if needed.
- Refunds are usually processed within 7–20 business days (depending on your payment method).
- If paid by credit card, the refund will be credited to your original payment method.
- For cash or bank payments, processing may take slightly longer.
For updates on refund status, call
1-866-284-3022 anytime.
Canceling your Air Canada flight doesn’t have to be stressful. With flexible policies and 24/7 assistance, you can manage your booking from anywhere. Whether online or by phone, the airline ensures a smooth cancellation experience.
For instant, step-by-step help with your refund or flight change, contact the Air Canada Help Desk today at