Whether Priceline refunds your hotel depends a lot on the property’s cancellation policy. I found this out when I booked a weekend stay in Miami through Priceline, then my flight got canceled and I couldn’t make the trip. At first, I thought I’d be stuck paying for a room I’d never use. Instead of guessing, I called 866-204-0803, and the rep explained the hotel’s rules clearly. Luckily, since I called in advance, they were able to cancel without penalty and even helped me adjust my flight in the same call. Another time, with a non-refundable rate, they couldn’t give me cash back but worked out a credit option, which was still better than losing the money. Now I always save that number—it’s the fastest way to instantly book, cancel, or modify flights, and it really helps with hotel reservations too.