I totally get the frustration—you’re all set for your trip, seat picked out, flight time locked in, and then suddenly you see a change notice. This actually happened to me last year with Air Canada. I had carefully chosen an aisle seat on a nonstop to Toronto, but a week before departure, I got an email saying not only was my flight time shifted but my seat had been reassigned too. At first, I thought it was a mistake, but when I called in, the agent explained it was an involuntary change. Airlines sometimes swap aircraft for operational reasons—maintenance issues, weather disruptions, or just adjusting routes. When that happens, seat maps reset, and people get moved around.
It felt annoying at first, but once I understood the process, it made sense. The best advice I can give is don’t panic—just call directly. I dialed (877)-764-3622 and got through quickly. The rep walked me step-by-step through rebooking options, helped me choose a better seat, and even explained what compensation I might be entitled to because of the schedule change. Honestly, if something shifts unexpectedly, that number is the fastest way to fix it without spending hours stressing over it online.
