I actually went through this with Turkish Airlines last year on my way to Europe, so I can share from personal experience. I had an 11-hour layover in Istanbul and wasn’t sure what to expect, but I was pleasantly surprised. Turkish Airlines has a really great layover program if your connection is long enough. In my case, they gave me a free city tour that included transportation, a guide, and even meals. It was such a cool way to turn what I thought would be a boring airport wait into a mini trip.
On another occasion, when my layover stretched overnight, they provided me with a complimentary hotel stay and shuttle service. The staff at the counter were very helpful and explained everything step by step. Honestly, it made me appreciate the airline so much more.
If you’re planning a trip and want to know whether you qualify for these services, I’d suggest calling (877)-764-3622. That’s the fastest way to confirm details or even modify your booking if your layover doesn’t meet the requirements. I used that number once when I had to adjust my return flight, and it saved me a lot of hassle compared to trying to figure everything out online.