Hey there! I learned about JetBlue’s baggage policy the hard way during a trip I took from Boston to Los Angeles last year. It was my first time flying with JetBlue, and I thought I had everything figured out — until I got to the airport and realized I misunderstood how the baggage allowances worked. Thankfully, it turned out to be a smooth learning experience because their staff was super helpful.
When I booked my flight, I’d chosen the Blue Basic fare because it was the cheapest option. What I didn’t realize at first was that it didn’t include a checked bag and only allowed a personal item that fits under the seat. At check-in, the agent kindly explained that if I wanted to bring a carry-on or checked bag, I could either pay at the counter or upgrade to a different fare in the future. She even walked me through the difference between Blue, Blue Plus, and Blue Extra fares so I’d know exactly what to expect next time.
The cool part was how easy it was to add a checked bag right there — a few taps on the kiosk, and I was good to go. The bag made it to LA without a hitch, and I picked it up within minutes of landing.
What I appreciate most about JetBlue’s baggage policy is that it’s transparent. You always know what’s included depending on your fare, and the prices are easy to find on their website. Plus, TrueBlue members sometimes get discounts on baggage fees, which is nice if you fly with them often.
After that trip, I always double-check my fare type before booking. JetBlue makes it simple once you understand the differences, and the staff are great at helping if you ever get confused. Honestly, it’s one of the more straightforward baggage systems I’ve dealt with — as long as you read the fine print!