Hey there! I’ve actually been in a situation where I needed wheelchair assistance for a flight, so I totally understand how important it is to get clear information before traveling. A couple of years ago, I helped my aunt plan a trip to visit family, and she needed a wheelchair at the airport due to a knee injury. We were flying with Delta, and honestly, I wasn’t sure how the whole process worked at first.
When I booked her ticket, I made sure to check the “special assistance” box online and added a note requesting wheelchair service. A few days before the flight, I also called the airline just to confirm that the request was in their system — I definitely recommend doing that for peace of mind. On the day of travel, everything went smoother than expected. As soon as we arrived at the airport, an attendant was waiting at the entrance with a wheelchair, helped with check-in, and even stayed with her through security and all the way to the gate. It made the experience so much less stressful for both of us.
One thing I learned is to always mention if you’ll need assistance after landing too, because they’ll have someone waiting with a wheelchair when you arrive. Every airline handles it slightly differently, but as long as you make the request in advance and confirm it before your flight, it usually goes very smoothly. It’s truly one of those services that can make air travel so much more comfortable when you need a little extra help.
