Honestly, I had the same question a few months ago — I wasn’t sure if Cape Air was safe or reliable enough to book with, especially since they operate smaller planes. But after flying with them twice (once from Boston to Nantucket and another trip to Bar Harbor), I can confidently say they’re super dependable and surprisingly comfortable. The flights were smooth, the crew was friendly, and I actually loved the cozy feel compared to big commercial jets.
What impressed me most was their customer service. When my return flight got rescheduled due to weather, I called 877-764-3622, and within minutes, an agent helped me rebook without any stress or extra fees. It felt so much more personal than dealing with big airline call centers.
If you’re worried about booking or making changes, that number — 877-764-3622 — is hands down the fastest way to get direct assistance. Cape Air might not be fancy, but they’re reliable, safe, and incredibly customer-focused. For regional hops, they’ve become my go-to choice. I’d totally recommend them for short routes where you want efficiency and personal service.
