I actually managed to upgrade my British Airways flight to Business Class last year, and it turned out smoother than I expected. I had originally booked an economy seat for my trip from London to New York, but about a week before departure, I started getting those “Upgrade Offers” emails from BA. I decided to call their customer service directly — that’s honestly the best move if you’re serious about upgrading. The rep explained all my options: using Avios points, paying the fare difference, or taking advantage of a last-minute deal if seats were still open.
In my case, I had enough Avios saved, so I upgraded right over the phone. The rep was really helpful — they processed it immediately, and within minutes, my ticket was updated in the app. The Business Class experience was worth it — flatbed seat, lounge access, and amazing service.
My advice: check for upgrade offers early, but always call the airline directly instead of waiting for online deals to appear. It gives you a clearer picture of seat availability and costs, and you can even lock in the best upgrade before others do.