I had to manage my Air France booking earlier this year when my travel plans to Paris suddenly changed, and I learned a few useful things along the way. I’d booked my ticket months in advance through the Air France website, but then a work event came up that forced me to change both my travel dates and seat preferences. At first, I tried doing everything online — the “Manage Booking” section lets you view your itinerary, select seats, and even add baggage. But I ran into a bit of confusion with the fare rules and change fees.
That’s when I decided to call Air France customer support at 877-764-3622, and honestly, it was the best move I could’ve made. The agent who answered was incredibly helpful. She pulled up my reservation right away, explained the change and cancellation policies for my specific fare type, and even helped me find an alternate flight that was cheaper than the one I had in mind. She also walked me through how to prepay for an extra checked bag — it turned out to be much cheaper than paying at the airport.
A few days later, I realized I’d forgotten to select my preferred seat for the return leg. Instead of going online again, I called 877-764-3622 a second time, and within minutes, they updated my seat assignment and emailed me the confirmation.
The whole experience taught me that while Air France’s website is convenient for quick changes, talking to a real person often saves time and prevents costly mistakes. So if you ever need to change, cancel, or add baggage and seats, I’d highly recommend calling 877-764-3622 — they make the process seamless and ensure you understand all your options before confirming anything.
