Getting a refund from Priceline depends on your fare or hotel policy. I once had to cancel a refundable flight and called (866) 204-0803 — the agent processed my refund within minutes. Refundable bookings are returned to your original payment method, while nonrefundable ones may qualify for travel credits. The best way to check eligibility is by visiting “My Trips” on Priceline’s website. If you booked through Express Deals, those are typically final.