To cancel a Cape Air flight, access your reservation online at capeair.com/book_flights/manage-reservations.html or contact customer service (844) 734-0813; cancellations must be made before departure to avoid no-show forfeiture. Policies vary by fare type: non-refundable tickets receive no cash refund but can be applied as credit toward future travel for one year from purchase date, minus any fees. Refundable tickets qualify for full refunds less a processing fee, processed within 7-20 business days to the original payment method. Under DOT rules, if booked at least 7 days in advance, cancel within 24 hours for a full refund without penalties. For airline-initiated cancellations or significant delays, you're entitled to a full refund or rebooking options, including alternatives on partner carriers. Submit refund requests via email to refunds@capeair.com with your ticket number, or use the online form for electronic tickets; paper tickets require mailing originals. TravelPass bookings can be canceled up to 24 hours prior with no penalty, crediting back to the pass. If purchased through a third party, contact them for handling. Always review your fare rules at booking. For help with cancellations or refunds, call (844) 734-0813.
