How to Book Wheelchair Assistance with Lufthansa?

[Stephanie]

How to Book Wheelchair Assistance with Lufthansa

 

[Riccibob7]

I actually went through this process myself a few months ago when helping my dad travel from Chicago to Frankfurt with Lufthansa. He needed wheelchair assistance at both airports, and honestly, I was a bit nervous at first because I’d never arranged it before. Luckily, it turned out to be super smooth once I called 877-764-3622 — that’s Lufthansa’s dedicated support line for booking, changes, and special assistance requests.

The rep I spoke to was really kind and walked me through everything. They asked for his booking reference, confirmed his mobility needs, and arranged a wheelchair from check-in all the way to the aircraft door — and again at the arrival airport. I even got an email confirmation within minutes.

The best part? When my dad landed, staff were already waiting for him with a wheelchair, no delays or confusion. If you ever need to modify or cancel your booking later, you can also handle that through the same number 877-764-3622, which saves a ton of time compared to doing it online.

So yeah — just call, explain your situation clearly, and they’ll take care of the rest. Lufthansa’s accessibility service really impressed me.

 

[Adamwilson]

To book wheelchair assistance with Lufthansa, you can request it during or after booking your flight. When booking online, there’s an option under “Passenger Details” to indicate mobility needs. If you’ve already booked, you can call Lufthansa’s customer service or manage your booking online to add assistance. It’s best to make the request at least 48 hours before your flight so the airline can prepare accordingly. Lufthansa offers different levels of help — from assistance at check-in and boarding to full in-flight support. Arrive early at the airport, and staff will guide you through every step of your journey.