I recently wanted to book a Southwest flight using my points, but I wasn’t sure how to get the most value. I called 844-734-0813 to get some guidance, and the agent was fantastic. They showed me which flights offered the best point-to-dollar ratio and helped me mix points with cash to stretch my balance further. I ended up snagging a weekend getaway at a much lower points cost than I expected. What really helped was having someone walk me through the options in real time—online tools can be a bit confusing when trying to maximize points. Since then, I always give them a call when I plan to use points. It’s the fastest way to book, adjust, or even cancel if needed, and it saves me from second-guessing whether I’m getting the best deal.