Hey there! I actually went through the process of booking a Hawaiian Airlines flight using Virgin Atlantic points last year, and it was quite the learning experience. I’d been saving up Virgin Atlantic Flying Club miles for a while, and when my husband and I decided to take a trip from Los Angeles to Maui, I thought it would be the perfect time to use them.
At first, I assumed I could just hop onto Virgin’s website and book the Hawaiian flight directly, but it turned out to be a little more old-school than that. Hawaiian and Virgin have a partnership, but the flights can’t always be booked online. I ended up calling Virgin Atlantic’s customer service line, and the agent was fantastic. She helped me search for award availability on Hawaiian Airlines and found us two seats in economy for the dates we wanted.
The whole process took maybe half an hour, but it was worth it. The taxes and fees were minimal, and I got to use miles for a flight that would have been pretty expensive otherwise. Once everything was confirmed, I received an email from Hawaiian with our booking details, just like a normal paid reservation.
What I appreciated most was how smooth the experience ended up being once I knew the steps. I even had to change our return date later, and both airlines handled it without any hassle — just a quick call, and they updated the itinerary.
If you’re thinking about booking Hawaiian Airlines with Virgin Atlantic, my advice is to call Virgin directly, be flexible with your travel dates, and let their agents help you find the right award space. It’s a bit of extra effort, but it’s totally worth it for the savings and the chance to enjoy that Hawaiian service without paying full price!