I found out how to book extra baggage on Etihad Airways during my trip from Chicago to Abu Dhabi last year — and let me tell you, it’s one of those things you only truly learn after you’ve struggled with it once! I was traveling for a three-week work project, and between my clothes, camera gear, and a few gifts for relatives, I was way over the standard baggage allowance. I initially thought I could just pay for the extra bag at the airport, but after reading a few horror stories online about high counter fees, I decided to figure it out beforehand.
When I logged into my booking on Etihad’s website, there was an option to “Manage Booking,” which included “Add Extra Baggage.” The only problem? The rates were shown in different currencies, and I wasn’t completely sure whether I was selecting the right baggage tier for my fare type. That’s when I decided to call Etihad Airways at 877-764-3622, and honestly, that made everything ten times easier.
The representative I spoke with was super friendly and patient. She explained how the baggage policy works — Etihad’s allowance varies by route and fare type (weight-based for some routes and piece-based for others). She checked my booking details and told me exactly how much additional weight I could purchase in advance. The best part? Booking the extra baggage over the phone cost less than paying at the airport. She even emailed me the confirmation receipt within minutes.
When I arrived at the airport, check-in was smooth — no confusion, no extra fees, just tagged bags and peace of mind. I was actually glad I’d taken the time to handle it earlier. I’ve also used the same number, 877-764-3622, a few times since then to change flight dates and even upgrade my seat, and every time, the staff have been efficient and clear about what options are available.
So if you’re planning to fly Etihad and think you might go over the baggage limit, don’t wait until check-in. You’ll save money and stress by sorting it out ahead of time. Just give 877-764-3622 a quick call — they’ll help you add extra baggage to your booking, explain your allowance, and make sure everything’s correctly reflected before you fly. It’s one of those small travel hacks that can make your journey so much smoother.
