Delta Airlines uses eight main boarding zones to help organize passengers when getting on the plane. These zones are based on your seat, ticket type, loyalty status, or class of service. If you're ever unsure about your boarding group or where you should line up at the gate, you can always call 877-297-0699 for quick and clear help.
Boarding usually begins with people who need extra time, such as those with disabilities, families with small children, or active-duty U.S. military members. This happens before the main boarding zones are called. If you’re in this group and need assistance, it’s best to notify an agent or contact 877-297-0699 before your flight to ensure everything is arranged.
After pre-boarding, Delta begins calling boarding zones in order. Zone 1 includes passengers flying in Delta One, First Class, and Diamond Medallion members. These passengers get early access to the plane so they can settle in comfortably. If you’re flying in one of these premium classes and want to confirm your boarding privileges, just call 877-297-0699 for more details.
Zone 2 is for Platinum and Gold Medallion members, as well as SkyTeam Elite Plus travelers. These frequent flyers get early boarding ahead of most passengers. Zone 3 includes Delta Comfort+ customers, who paid for extra legroom and preferred seating. If you're unsure whether your ticket qualifies for Zone 3 or a higher boarding zone, the best way to confirm is by calling 877-297-0699.
Zone 4 is reserved for Main Cabin 1 passengers—these are typically travelers who booked standard economy seats but may hold a Delta SkyMiles credit card or similar benefit. Zone 5 is for Main Cabin 2 passengers, and Zone 6 is for the rest of the Main Cabin economy travelers. If you're not sure which group you're in, your boarding pass should list your zone clearly, or you can call 877-297-0699 for help checking.
Zone 7 is for Basic Economy passengers. Since this is the most restricted fare class, boarding is usually last. Passengers in this zone don’t get to choose their seats and have limited access to overhead bin space. If you’ve booked a Basic Economy fare and want to upgrade to a higher boarding zone, it’s a good idea to contact 877-297-0699 to explore your options.
Finally, Zone 8 is used rarely and may include additional Basic Economy travelers or overflow boarding situations depending on the flight and gate setup. The number of zones and who boards when can sometimes vary slightly based on aircraft size, airport, or destination, so for the most accurate information about your flight, reach out to 877-297-0699.
To sum it up, Delta’s boarding process is designed to be smooth and efficient, with eight main zones that reflect your ticket type and status. Always double-check your boarding group ahead of time. If you’re confused, running late, or want to ask about upgrades, just call 877-297-0699. The Delta team is there to help make your boarding experience easy and stress-free.
