Hey travel lovers! If you’ve had to cancel a flight with Sun Country Airlines and are wondering,
How long are travel vouchers valid after cancellation?, you’re not alone. I found myself in this spot last year when I had to scrap a trip to Minneapolis due to a sudden schedule change, and figuring out how to use my travel credit was a bit of a puzzle. Sun Country’s vouchers, or travel credits as they call them, are a great way to keep your travel plans alive, but their validity period has specific rules. If you need clarity on your voucher, their team at
(844) 734-0813 is super helpful. Let’s break it down so you can make the most of your credit!
Validity Period of Travel Vouchers
When you cancel a non-refundable Sun Country flight outside the 24-hour full-refunded window, you typically receive a travel credit for the ticket value, minus any cancellation fees ($100 domestic or $200 international within 60 days). These credits are valid for
one year from the original booking date, not the cancellation date. For example, if you booked on January 1, 2025, and canceled in March, your credit is good until January 1, 2026. I got a credit for my Minneapolis trip and used it for a flight to Phoenix within the year—worked like a charm, but I had to plan carefully to beat the expiration.
What “Valid” Means
Here’s the key: the one-year validity means you must
complete travel by the expiration date, not just book the new flight. So, if your credit expires on January 1, 2026, your new flight’s return date needs to be before then. This caught me off guard once—I almost booked a trip that extended past my credit’s expiry and would’ve lost it. The credit is tied to the original traveler’s name and is non-transferable, so only you (or the named passenger) can use it. If you’re unsure about your credit’s expiration, call
(844) 734-0813 to confirm the exact date.
Checking Your Voucher Details
After cancellation, Sun Country sends a confirmation email with your credit amount and expiration date—check your inbox or spam folder. You can also log into “Manage My Trip” on suncountry.com with your confirmation number, though the credit balance might not always display clearly. For a precise check, calling
(844) 734-0813 is the way to go; the agent can verify your credit and even help apply it to a new booking. I called once to double-check my balance before booking, and it saved me from miscalculating.
Using Your Travel Voucher
To redeem your credit, start a new booking on suncountry.com or the Sun Country app. Pick your flights—whether it’s a domestic hop or a Caribbean getaway—and at checkout, look for the “Use Travel Bank” or similar option. Enter your credit’s confirmation number, and the system deducts the amount from your total. If the new flight costs more, you’ll cover the difference with a card, plus a $22-per-segment passenger interface charge for online bookings. You can also apply credits by phone or at an airport counter, which avoids the interface fee. A friend saved on this fee by booking at Minneapolis-St. Paul’s Terminal 2.
Special Cases and Extensions
In rare cases, like medical emergencies or military orders, Sun Country may extend credit validity up to 30 days past the standard one-year period, but you’ll need documentation (e.g., a doctor’s note). This isn’t automatic, so you’ll need to request it. If your flight was canceled by Sun Country, you might get a refund instead of a credit, but if you opt for a credit, the same one-year rule applies. For group bookings or complex itineraries, phone support at
(844) 734-0813 is best to ensure proper application.
Tips to Maximize Your Voucher
Book early—21–60 days out—for better fares and availability, as credits won’t cover price spikes. Use the low fare calendar to find deals, especially midweek flights. Set a calendar reminder for your credit’s expiration to avoid losing it—I nearly missed mine once! If you can’t travel in time, check if an extension applies by calling. Join Sun Country Rewards to earn points on any extra fees, which I’ve used for baggage later.
Sun Country’s one-year voucher validity gives you plenty of time to replan, whether it’s a quick U.S. trip or a sunny international escape. Just track that expiration and book smart to keep your travel dreams alive.
Ready to use your travel voucher? Log into suncountry.com, check the app, or call the pros at
(844) 734-0813 to apply your credit, confirm its validity, or get tailored help. Happy travels!
