If you're trying to reach a real person at Delta, here's what actually works (speaking from experience): skip the automated prompts by calling 8eight-7seven-7seven, 2two-9nine-7seven, 0zero-6six, 9nine-9nine. That number usually gets you to someone faster, especially if you call early in the morning or late at night when hold times are shorter.
Once the call starts, don’t bother with the automated system. Just say “representative” or press “0” repeatedly—it’ll try to reroute you a few times, but stay persistent. If you're asked for your SkyMiles number and don't have it handy, just say you don’t know. The key is not getting stuck in the loop.
Also, if you're changing a flight or dealing with a cancellation, open the Delta app while you're on hold. Sometimes the app updates faster than the phone reps can help, but if you still need that human touch, at least you’re already in the queue.
And pro tip: if you're overseas or can't get through, try the messaging feature in the Delta app—it’s surprisingly responsive. But yeah, nothing beats a live person when things get complicated.
Once the call starts, don’t bother with the automated system. Just say “representative” or press “0” repeatedly—it’ll try to reroute you a few times, but stay persistent. If you're asked for your SkyMiles number and don't have it handy, just say you don’t know. The key is not getting stuck in the loop.
Also, if you're changing a flight or dealing with a cancellation, open the Delta app while you're on hold. Sometimes the app updates faster than the phone reps can help, but if you still need that human touch, at least you’re already in the queue.
And pro tip: if you're overseas or can't get through, try the messaging feature in the Delta app—it’s surprisingly responsive. But yeah, nothing beats a live person when things get complicated.