I actually ran into this exact problem a few months ago when I was trying to check in for my Lufthansa flight from Chicago to Frankfurt. I couldn’t find my booking code or reference number anywhere in my inbox — I had booked through a third-party site, so things got confusing fast. After digging through emails with no luck, I finally decided to call Lufthansa directly at 877-764-3622, and honestly, that was the best move.
The rep was super friendly and located my reservation in less than two minutes just using my name and travel date. She also explained that the booking code (PNR) is usually a 6-character mix of letters and numbers found on the e-ticket receipt or confirmation email. The class of service (like Economy or Business) appears right next to your flight details.
What impressed me most was how easy it was to fix a small name issue and confirm my seat assignment during that same call. So if anyone’s stuck like I was — whether you booked online or through a travel site — just call 877-764-3622. It’s the fastest way to get your booking details or make changes without all the online hassle.
