To contact a real person at British Airways, call their customer service number. In the U.S., dial 1-800-247-9297 and say "agent" or press "0" to reach a representative. In the UK, call +44 344 493 0787 and follow the prompts—usually pressing "9" connects you to a person. You can also visit the British Airways website and use the Live Chat feature; just type "speak to an agent" to get connected to a real person. Another fast option is messaging them on Twitter/X (@British_Airways), where they often respond quickly. For shorter wait times, try calling early in the morning or midweek.