Hey travel crew! If you’re staring at your Avelo Airlines booking and wondering,
How do I cancel my flight?, you’re in good company. I had to cancel a trip to Wilmington, NC, last year when a family event popped up, and Avelo’s process was surprisingly painless for a budget airline. As an ultra-low-cost carrier, Avelo offers flexibility with no cancellation fees, which is a huge plus, but there are a few details to know. Whether you’re canceling online, via the app, or need a human touch, I’ve got you covered. If you have questions about your specific booking, their team at
(844) 734-0813 is ready to help. Let’s dive into the steps to cancel your flight smoothly!
Avelo’s Cancellation Policy: No Fees, Big Flexibility
One of Avelo’s best features is their no-cancellation-fee policy—you can cancel any flight without a penalty, unlike many airlines. If you cancel within 24 hours of booking and the flight is more than seven days away, you get a full refund to your original payment method (credit card, Apple Pay, etc.). Beyond that, canceling a non-refunded ticket gives you Avelo Travel Funds, valid for one year from issuance. When I canceled my Wilmington flight a month out, I got travel funds that I later used for a trip to Raleigh-Durham—no fees, just pure credit.
Canceling Online: Quick and Easy
The simplest way to cancel is through Avelo’s website at aveloair.com. Head to “Manage Trips,” enter your confirmation number (from your booking email) and last name, and find your itinerary. Click “Cancel Flight” and follow the prompts. If you’re within 24 hours and eligible, you’ll see a refund option; otherwise, you’ll get travel funds. The system confirms your credit amount and sends an email with details. I did this for my cancellation, and it took under five minutes—super intuitive. Online cancellations are free, with no extra charges beyond any fare-related costs.
Using the Mobile App
If you’re on the move, the Avelo app (iOS or Android) is a great option. Log in with your confirmation details, go to “My Trips,” and select “Cancel Flight.” It’s just like the website, showing refund or credit options based on timing. I’ve heard some users mention app glitches with boarding passes, but canceling worked fine for me. If you hit a snag, calling
(844) 734-0813 can resolve issues quickly, especially for last-minute cancellations.
Canceling by Phone or at the Airport
For complex bookings—like groups or flights with add-ons like pets—call Avelo’s Customer Support Center at
(844) 734-0813. A $25 fee per seated traveler applies for phone cancellations, unless you have AveloFlex (a $5 add-on for one fee-free change or cancellation). Have your confirmation number ready, and the agent will process the cancellation, explaining refund or credit options. You can also cancel at the airport ticket counter, open two hours before departure and closing 40 minutes prior, but it’s less common. A friend canceled in person at Burbank to avoid the phone fee, but online is usually easiest.
Special Cases and Considerations
If Avelo cancels your flight, you’re eligible for a full refund to your payment method, no questions asked, per DOT rules. For voluntary cancellations, travel funds are non-transferable and tied to the traveler’s name. If you have AveloFlex, you can cancel by phone without the $25 fee, which a buddy used to save on a group cancellation. For international flights (like to Puerto Rico), ensure passport details are noted for future bookings with credits. If you’re unsure about your options,
(844) 734-0813 can clarify eligibility.
Tips to Make It Seamless
Cancel early within the 24-hour window if possible for a full refund. Save your confirmation email to track travel funds and their one-year expiration. Use the low fare calendar when rebooking to stretch your credits. Join Avelo’s email list for deals like $40 off round-trips to maximize savings. If you’re canceling add-ons like bags ($25–$40) or seats ($9–$75), those fees are usually credited too. Always confirm your cancellation to avoid no-show issues.
Avelo’s no-fee cancellation policy makes it easy to adjust plans, whether you’re rethinking a domestic hop or an international getaway. Just watch for phone fees and plan your next trip smartly.
Ready to cancel your flight? Log into aveloair.com, use the app, or call the pros at
(844) 734-0813 to process your cancellation, check refund options, or get tailored advice. Safe travels!
