Can I cancel my Air Canada ticket online or by phone?

[Olivie-77]

Can I cancel my Air Canada ticket online or by phone?

 

[Riccibob7]

I actually went through this exact situation a few weeks ago when my travel plans suddenly changed. I had booked an Air Canada ticket for a work trip, but then my meeting got moved online, so flying no longer made sense. At first, I thought I’d just handle everything through the website. The online portal does let you view your booking and even start the cancellation process, but in my case, it got a bit confusing with the refund versus credit options.


That’s when I decided to call customer service directly. Honestly, it was much faster and clearer. I dialed (877)-764-3622, and within a few minutes, I was speaking with an agent who walked me step-by-step through the cancellation. They explained the difference between getting a refund (depending on my fare rules) and taking travel credits for future flights. What I liked most is that the rep confirmed everything instantly, so I wasn’t left wondering if the cancellation went through.


Based on my experience, you can cancel online, but if you want peace of mind or have any questions about your fare, calling (877)-764-3622 is definitely the best way to quickly book, cancel, or even modify your Air Canada flights.

 

[Mareya]

Absolutely — I actually went through this exact situation a few months ago. I had booked a round-trip with Air Canada for a business trip, but my plans changed last minute. The good news is, yes, you can cancel your Air Canada ticket either online or by phone, and I’ve done both.

Here’s what happened: I first tried canceling online through the Manage My Booking section on the Air Canada website. It was pretty straightforward — I just entered my booking reference and last name, selected my flight, and clicked “Cancel Booking.” Within minutes, I received a confirmation email and refund details.

However, on another occasion, I needed to modify a flight close to departure, and the website wouldn’t process it. So, I called Air Canada’s customer service, and honestly, that turned out to be faster for urgent cases. The rep walked me through all my options — refund eligibility, credits, and even rebooking alternatives — right over the phone.

If your travel dates are flexible or you’re not sure about the refund terms, calling an agent really helps. They can handle special cases or promo fares that the system won’t process online. It saved me a lot of stress!

 

[AskMe]

Yep — you can cancel your Air Canada ticket either online or by phone. If your ticket is eligible for online cancellation, just go to their “Manage My Booking” section, enter your confirmation number and last name, and look for the “Cancel” option. I once canceled a last-minute flight from Toronto and did it on their website in under 5 minutes. If you prefer speaking to someone or your ticket has weird rules, call 877-764-3622 and they’ll handle the cancellation and explain any refund or credit you’ll get.