I had to cancel a Horizon Air flight last year when a work trip got rescheduled. At first I wasn’t sure if the ticket was refundable, so I dug around online and then just called their customer service at 877-764-3622. Honestly, that was the easiest part—an agent walked me through the options in minutes. In my case, because I canceled within the 24-hour window, I got a full refund back on my card. Another time, outside the window, they issued me a travel credit instead. So it really depends on the fare type and timing. If you’re in a bind or need to rebook quickly, I’d say skip the guessing game and just call. They’ll let you know right away what you qualify for.
