coinbasewallet
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Don’t feel like calling? Use our live chat feature on the Coinbase website under the Help section. You’ll be connected to a real agent who can assist with the same issues handled over the phone.

Our mobile app makes support even more accessible. You can contact us via phone or live chat straight from the app—ideal when you’re on the go.

For non-urgent matters, email is a great way to document your concerns and get a detailed response. You’ll receive a written record for future reference.

You can also message us on platforms like Twitter and Facebook. Many users find this a quick and convenient way to resolve basic issues or ask general questions.
Step-by-Step: How to Speak with a Live Person
Dial +1 (877) 269-0287
Follow the automated prompts for your issue (e.g., “existing account”).
To skip to a real person, press “0” or say “agent” or “representative”.
Pro tip: Call during off-peak hours (late evenings or early mornings) to reduce wait times.
International Contact Numbers
No matter where you’re calling from, we’ve got you covered with our main line:

Common Coinbase Topics We Handle
Account access and recovery: Get personalized help with login, password, and security issues.
Transaction questions: Resolve issues with deposits, withdrawals, or failed transfers.
Disputes and refunds: Speak to a knowledgeable person about refunds, transaction disputes, or unauthorized activity.